Account and data recovery
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Restoring Proton Drive files after a password reset
Learn how to recover Proton Drive files after a password reset — with an extra step to restore backed up photos in some cases.
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How to grant emergency access to your Proton Account
Find out how to choose up to five emergency contacts for your Proton Account.
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How to get emergency access to someone else’s account
Learn how to gain emergency access to a Proton user's account and update their account settings.
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Recovery phrase
Learn what a recovery phrase is, how to use it to recover your Proton Account and data, and why it's one of the recovery methods we recommend.
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Email and SMS recovery
Learn how to use email and SMS recovery to reset your password. Find out why we recommend enabling additional recovery options.
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Data recovery explained
Learn how to restore access to your emails, calendars, contacts, files, and other encrypted data after resetting your password with email or SMS recovery.
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Proton Account recovery explained
Set methods to recover your account if you forget your Proton password.
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Device-based recovery
Device-based recovery stores an encrypted file on your device that allows you to regain access to your Proton Account if you lose your password.